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Transgenderdate Help and Frequently Asked Questions

Nearly all questions can be answered by READING THIS HELP section first. Please read these FAQ's.

Transgenderdate Photo Guidelines

As a member of Transgenderdate.com you can upload up to 500 Photos. To do so simply click on the Manage Photos link on the left sidebar or under the Profile link on the top navigation.

Photo Rules:

  • Upload up to 500 Photos of yourself
  • Upload more than 5 photos and you can password protect photos and share photos just with friends
  • No graphics, images or photographs of celebrities
  • No photos containing images of minors under 18
  • No photos not containing YOU in them
  • AdultNude photos are ONLY allowed if marked as private or friends only
  • Photo format: JPG, PNG or GIF no larger than 2MB each
  • Photos may take up to 12 hours for approval

*If you are unable to upload your photos for any reason please send them to info@transgenderdate.com and we will format and upload them for you.

How to edit your profile

To edit your profile simply click on the Edit Profile link on the top menu. You will then see icons presenting each section of your profile. This is not how others users will see your profile. Once you have finished editing each section of your profile click the save button at the bottom and your changes will be saved. To view your profile as others will see it click on the View Profile link on the top menu.

How do I use the chat system

The Chat system utilizes a chat bar that runs across the bottom of your screen. It is compatible with all major browsers. To use the chat you must have a photo posted in your profile otherwise you will not see the chat bar.

If for some reason you still do not see the chat bar at the bottom of your screen please clear your browser cache and try restarting your browser and/or computer.
If that does not work send an email to info@transgenderdate.com for further investigation.

Is Transgenderdate.com Truly 100% FREE?

This is a good question and one we get a lot. Unlike most other dating websites that hook you in and then ask for money to make connections or view profiles, Transgenderdate is really free to do just about everything, including sending and receiving unlimited emails.

Contributing Members who donate $25 per year will not see any advertisements and have access to some additional features such as restricting users who are not verified from contacting them in addition to exlusive access to other premium features that may not be available to all users.

Becoming a Contributing Member is completely optional and remaining a free member just means that you will continue to see advertisements and not have access to some of the premium features outlined above.

Click here to become a Contributing Member

Why am I unable to login?

  • Your profile may have been removed by our staff for being inappropriate.
  • Your profile may have been removed because it was not filled out.
  • Your profile may have been removed because of complaints from other members
  • If you still are unsure send an email to info@transgenderdate.com

How do I change my time zone?

If you don't adjust your time zone settings your emails and notifications will not show the correct time for your location. To adjust your time zone settings click on Edit Profile on select the Time Zone Settings icon. Set your desired time zone and click save.

How do I block/unblock someone?

To block or unblock someone navigate to your Mail Settings by clicking on the link on your left side menu that says Mail Settings. Scroll to the bottom and you will see a field to enter a username to block or to unblock someone simply remove them from that list.

Reporting an abusive member

Transgenderdate has a very strict policy on abuse. If you feel someone is creating a hostile environment or spamming the site please contact us immediately to resolve the issue using the abuse form located here http://www.transgenderdate.com/abuse.php You can also send an email to info@transgenderdate.com or to username moderator on this site

How do I cancel or deactivate my profile?

To cancel or deactivate your profile simply click on the Account Settings link on the left side menu while you are logged in.

Can I change my username?

Unfortunately, we do not allow username changes unless there is a reason based on a technical glitch in our system. Otherwise, you will have to create a new profile using a new email address.

I forgot my password. What do I do?

If you have forgotten your password you can simply click the Forgot Password link on the login page. It is very important that you copy and paste your type your new password exactly as it is sent to you without an extra spaces at the end.

How can I access TGD on my mobile phone?

Transgenderdate.com currently ONLY works on laptop or desktop computers(PC or MAC). However, there will soon be mobile applications for iPhone and Android. Additionally, there will be a general mobile version of Transgenderdate.

What browser should I use with Transgenderdate?

Transgenderdate.com is compatible with modern web browsers including Firefox 3+, Internet Explorer 8+, Chrome and Safari. If you are using a browser not listed here then you may not be able to use TGD to it's fullest potentional.

Why was my blog or forum posting removed?

Transgenderdate.com encourages people to express their views and share ideas with other through blogs and forums. However, in order to not have a hostile atmosphere there are some rules which must be followed when posting content to the blogs and forums. Please review the code of conduct before contact us with concerns about your content which may have been removed by the staff.

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