Transgenderdate Help and Frequently Asked Questions

Nearly all questions can be answered by READING THIS HELP section first. Please read these FAQ's.

VIP membership is 100% FREE for trans members who verify their profiles. You can join and participate for free. TGD operates on the freemium model. We do offer upgraded features that will increase your chances of finding the person of your dreams. Those features require a low monthly membership. The cost of membership is about what you spend on a fast food lunch, but the benefits are much greater :) Becoming an upgraded member is not required.

Click here to become a VIP

We accept VISA/Mastercard and Paypal. We also accept Prepaid/Gift Cards, but they do need to be activated and registered in order to be accepted by our payment processor.

If you have any questions as it regards payments please email them to info@transgenderdate.com
To cancel or deactivate your profile simply click on the Account link under Profile on the main menu.

*Please note: If you paid by PayPal, please make sure to cancel your subscription in PayPal as well using the following instructions: PayPal - How to Cancel a Subscription
If you don't adjust your time zone settings your emails and notifications will not show the correct time for your location. To adjust your time zone settings click on Edit Profile on select the Time Zone Settings icon. Set your desired time zone and click save.

Unfortunately, we do not allow username changes unless there is a reason based on a technical glitch in our system. Otherwise, you will have to create a new profile using a new email address.

To block or unblock someone navigate to your Mail Settings by clicking on the link on your left side menu that says Mail Settings. Scroll to the bottom and you will see a field to enter a username to block or to unblock someone simply remove them from that list.

Transgenderdate has a very strict policy on abuse. If you feel someone is creating a hostile environment or spamming the site please contact us immediately to resolve the issue using the abuse form located here http://www.transgenderdate.com/abuse.php You can also send an email to info@transgenderdate.com or to username moderator on this site.

Transgenderdate.com encourages people to express their views and share ideas with other through blogs and forums. However, in order to not have a hostile atmosphere there are some rules which must be followed when posting content to the blogs and forums. Please review the code of conduct before contact us with concerns about your content which may have been removed by the staff.

  • Your profile may have been removed by our staff for being inappropriate.
  • Your profile may have been removed because it was not filled out.
  • Your profile may have been removed because of complaints from other members
  • If you still are unsure send an email to info@transgenderdate.com.


As a member of Transgenderdate.com you can upload up to 500 Photos. To do so simply click on the Manage Photos link on the left sidebar or under the Profile link on the top navigation.

Photo Rules:

  • Upload up to 500 Photos of yourself
  • Upload more than 5 photos and you can password protect photos and share photos just with friends
  • No graphics, images or photographs of celebrities
  • No photos containing images of minors under 18
  • No photos not containing YOU in them
  • AdultNude photos are ONLY allowed if marked as private or friends only
  • Photo format: JPG, PNG or GIF no larger than 2MB each
  • Photos may take up to 12 hours for approval
*If you are unable to upload your photos for any reason please send them to info@transgenderdate.com and we will format and upload them for you.

Your credit card will be billed from premuimcs.com and iSky, LLC.

*If you have any questions about remitting payment please contact us at the email below: info@transgenderdate.com

These images of other members display on all profiles of free members. To remove them please upgrade to VIP

*If you have any questions about upgrading to VIP please contact us at the email below: info@transgenderdate.com